OUR GUARANTEE
Unlike other cigar web sites that offer international delivery, we guarantee the receipt of our cigars. We send all orders C.O.D. to assure the buyer that he/she will not pay for the cigars until they arrive. If the cigar does not arrive, you do not pay.
Reject Falsifications! Our experience has shown that 90% of the Cuban cigars sold in the U.S. are fake. We have visited other sites, and urge a strong BUYER BEWARE if you buy from them. There are sites all over the world that send fake cigars to the U.S. and elsewhere. "DRCIGAR" is one notorious site that sends fake cigars. There are many others. Sadly, the vast majority of auction sites sell fake cigars, and many retail shops in the U.S. have fakes. We have heard of many people who have a "source" ("Hey, friend, you wanna buy a...") for very cheap Cuban cigars--they always swear that they are getting the real thing--and in our experience we find that they are always buying fakes. The proliferation of fake cigars in Cuba is also amazing. Street sellars sell fakes to the tourists, the cigars make their way to your country, and you end up buying a terrible tasting cigar. If you are not purchasing from a La Casa Del Habano dealer you are risking buying fake cigars. Please be careful when attempting to buy the cheapest cigar you can find, you might be penney wise, but pound foolish. A true Cuban cigar is a rare and wonderful product.